FAQs

Guest check-out.
You do not need to create an account to place an order, but may check out as a guest. If you have questions regarding your order you may contact our customer service representative via email at support@stocktongolf.com, or by calling 1-888-811-8467, available from 8:30 a.m. to 1:00 p.m. PST Monday through Friday.


I can't remember my password.
If you can't remember your password you may first want to search your email for the subject "Shop Stockton Golf" sent from noreply-store@davestockton.com. If you can't find that email click on the "Sign In" menu button at the top right of our web store (above the Stockton Golf logo) and click on the "Forgot Your Password?" link below the log-in area. Enter the e-mail address that you used when you placed your first order and click "Continue". If your e-mail address is for a valid account, we will send you an e-mail message with a new password within 5 minutes. In that email, you will be asked to follow a link where you can create a new password for your account. If you don't receive the email containing your new password, please check your junk mail folder or contact Customer Service at (888) 811-8467. If your e-mail address is not for a valid account, you will receive an immediate error message on this web page.


I want to change my password.
Click on the "Sign In" menu button at the top right of our web store (above the Stockton Golf logo) and click on the "Forgot Your Password?" link below the log-in area. Enter the e-mail address that you used when you placed your first order and click "Continue." If your e-mail address is for a valid account, we will send you an e-mail message with a new password within 5 minutes. In that email, you will be asked to follow a link where you can create a new password for your account. If you don't receive the email containing your new password, please check your junk mail folder or contact Customer Service at (888) 811-8467. If your e-mail address is not for a valid account, you will receive an immediate error message on this web page.


Where can I edit my address?
Click on the "My Account" menu button at the top right of our webstore (above the Stockton Golf logo). Enter your username and password. You can update addresses in your Address Book or other contact information in Account Details. Once you are logged in and in the "My Account" section, menu buttons to manage your account are always shown on the lower portion of the side menu. You can check your order status, view order history, view and send messages, and update your address and account details.


How do I know if I have an existing account?
One way to check is to search your email for the subject "Shop Stockton Golf" sent from noreply-store@davestockton.com. Your username and password should have been sent to you upon registering as a new customer or upon guest check-out. The second option is to click on the "My Account" menu button at the top right of our web store (above the Stockton Golf logo). Enter your username and password. If it does not recognize your username or password, Click on the "Forgot Your Password" link below the log-in area. You are sent to a new page where you will enter the email address you believe to be attached to your account. If your e-mail address is not for a valid account, you will receive an immediate error message on this web page, thus verifying you do not have an account for that email. If you do not receive an error message, an email to help reset your password will be sent to your email address within 5 minutes. You may also contact our Customer Service staff at (888)-811-8467 for further assistance.


Can I place an order over the phone?
If you are uncomfortable with the check out process or don't feel secure using your credit or debit card to make an on-line purchase, please call our office and we can assist you with other payment options. It is important to know that your order may take longer to receive depending upon the method of payment. Please see our Shipping Policies for more information on estimated delivery times.